Tips on Managing Conflict

What Helps When Destructive Conflict Gets in the Way? A few months ago I had two business partners phone me to say they were having real difficulty communicating with each other and that they were interested in having some coaching to improve the situation.  They were both concerned t
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Team Makeover: Become the “A” Team!

Team Makeover: Become the “A” Team! During my many years working as a project and departmental manager, I have seen a number of teams in action:  some of these have been cohesive, high-performing teams.  Others, however, are a different story.  They talk about teams “Normi
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